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Returns are sometimes necessary for all kinds of reasons. Due to the sensitive nature of some of our product’s, Our customer service representatives will work with you to resolve the situation by: replacing the original item, substituting a similar item or refunding your money.

For your convenience, we’ve streamlined the returns process to make it as quick and convenient as possible. Just follow these simple steps:

Click Here to Print and Fill Out The Returns Request Form. The request form allows us to process your return faster and more efficiently regardless of how you choose to return the item.
For the fastest possible service, Contact our Customer Service Department directly about returning the item By Email or by phone at 1-800-765-2326.
OR
Click here to return the item Online. Just follow the easy directions on your screen. Our trained specialists will contact you within 8 hours to complete the process and answer any questions you might have.
After determining a course of action with a customer service agent, pack up the item and The Returns Request Form. Mail everything to:

Customer Service
Dept. R
P.O. Box 8200
Hillsborough, NC 27278

Please allow up to 3-4 weeks for us to receive and process your return. If you have a question at any time regarding the status of your return, you can request an update by Contacting our Customer Service Department.

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